Docs History

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Faq

Frequently Asked Questions.

What types of books do you sell?

DocsHistory Rare Books specialises in fine books on science, technology, natural history, and medicine, with a special focus on women in the sciences. In addition to printed books we offer manuscripts, prints, photographs, ephemera, and scientific instruments. We also offer select stock in women’s history and literature. All our books are clearly described, with accurate edition statements and condition reports conforming to the highest standards.

Can I order over the phone?

We’re happy to take orders and answer questions over the phone between 10am and 6pm Bangladesh time, during weekdays, at +974 3349 8375

What are your shipping policies?

Our books are professionally packed and generally shipped via Royal Mail within one business day of your order being received. If you order a very heavy item we may contact you to discuss shipping rates.

Parcels shipped within the UK usually arrive at their destination 1-2 working days after they leave our premises. Parcels going overseas generally arrive in 3-5 working days for western Europe and 5-7 working days for other international destinations, unless you select an expedited service. Contact us if you prefer a different shipping method.

Please be aware that if you use a credit card for a first purchase we generally only ship the book to the address registered with the card. This is due to the high incidence of credit card fraud targeting online antique dealers. If you need the book shipped elsewhere please contact us to discuss this, as we can make exceptions in certain circumstances. Alternatively, if you pay by cheque or bank transfer we can send the book anywhere.

What types of payment do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as cheques and bank transfers also mobile money. Payment must be made in dollar/BDT unless otherwise arranged. Our site and check-out processes are completely encrypted, so your data is safe whether you place an order on our website or over the phone.

What are your return policies?

If for any reason you are unhappy with your purchase please contact us within 30 days of delivery to initiate a return. We guarantee all our books and will accept returns after longer periods if the book has been misdescribed in our cataloguing. Returned items must be insured for the invoice value and returned promptly, safely, and without damage.

What is your privacy policy?

We do not track or retain information about you except what is necessary to sell and ship your purchases, maintain our voluntary mailing list, and keep records for customer service and legal purposes. All such information is kept strictly confidential in accordance with GDPR and other relevant laws. We do not track browsers on our website. Our sales platform, Shopify, uses a limited selection of cookies to improve the customer experience, and never for advertising purposes.

How can I get in touch with you?

The best way is to email info@docshistory.com or telephone +974 3349 8375 between 10am and 6pm on weekdays. You can also sign up for our occasional email newsletters, follow us on facebook.

Do you have a shop? Can I see the books in person?

We don’t have an open shop, but our premises in the Scottish Highlands is open by appointment. We also exhibit at major book fairs in the UK and overseas — subscribe to our mailing list to stay updated about events.

Can I see more photos of a particular book?

Yes – we’re happy to take additional photos. Just email us to let us know what you need.

Can you find a particular book for me? 

Yes! We maintain a wants list and are happy to look for books for clients. 

Do you buy books?

Yes — to sell a book please email us a description containing: the title, author, publisher, and date of publication. Please include photographs of the outside of the book, any damaged areas, and the title page/copyright information. We can generally make a preliminary offer by email, but final purchases are contingent on us viewing the book in person.

Do you provide valuations?

Unfortunately we cannot provide formal valuations for insurance or other purposes.